Delivery Policy

Aurora Scents offers delivery services across selected locations within Kenya. Delivery charges vary depending on your location, order size, and preferred delivery timeline.

Delivery Timelines:

• Orders placed before 2:00 PM qualify for same-day delivery where applicable.

• Orders placed after 2:00 PM will typically be processed and delivered on the next business day.

• Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges:

• Delivery fees are calculated based on the delivery destination and will be communicated during checkout or order confirmation.

• Additional charges may apply for urgent deliveries, remote areas, or special delivery requests.

Order Processing:

• Orders are processed during business hours only.

• Customers will receive delivery updates where applicable once orders have been dispatched.

Get in Touch

For delivery enquiries, order tracking, or assistance, please contact our customer support team at +254758111777. We are happy to assist you with any questions regarding your order.